Order cancellation policy

Orders received from customers trigger a series of measured steps that make it possible to fulfil your requirements. The choicest of plucked mangoes that are checked for size and quality are picked to be packed as your order. To ensure we deliver the best service to you, this packing process takes place as swiftly as possible so that the mangoes go straight from the farms into your hands.

Due to the irreversibility of this process, it is impossible to cancel an order once it is received from your end. Under special circumstances, and this is totally at the discretion of the status of the delivery, orders can be postponed if prior written notification is received from the customer’s end. However, in most cases, orders once received shall be processed for plucking and packing without the possibility of any cancellation.

Return policy

The delicate and perishable nature of mangoes makes the transport of our produce an immensely challenging task. While we are working with the industry’s best supply chain providers, we are bound by the natural shelf-life of our mangoes. Mangoes cannot be naturally stored for long durations of time, and so we ensure that we comply with all controllable factors while processing your orders. Thus, as a policy any orders once delivered cannot be returned, except for when completely rotten mangoes are delivered

In the unlikely and rare case that any such untoward circumstance arises, please refer to the ‘refund and replacement policy’ for further clarifications.

Refund and replacement policy

NO TO REFUNDS, NO TO REPLACEMENTS.